Frequently Asked Questions (FAQs)
How do I select the correct size?
Where do you deliver?
We deliver to over 100 countries across the world. Please Click Here to visit our delivery page to check the countries and delivery times.
What are your delivery charges?
International delivery charges are as follows:
|PURCHASE VALUE||NORMAL DELIVERY|
|ORDERS UNDER USD 100||USD 15|
|ORDERS ABOVE USD 100||FREE|
Can I exchange my item?
In the event the item you ordered is not the correct size, exchanges are possible as long as the item has not been used, has not been damaged by the customer and includes all its tags and packaging intact. Please get in touch with us to arrange for an exchange. You can contact us by Clicking Here. Your item needs to be returned to us within 10 calendar days from receipt. Please Click Here to find out more about how you can return your item to us.
Can I return my purchase?
Thank you for shopping at Emaan Qirat. If you are not entirely satisfied with your purchase, we are always here to help. In order to process any item you return, please ensure that:
- You return your item within 10 calendar days from the date you received it;
- Your item must be unused, untagged and in the same condition that you received it;
- Ensure that your returned items are in the original Emaan Qirat branded packaging with all tags attached;
- Includes a copy of the receipt or proof of purchase along with your returned item; and
We always prioritize our customers, so we have worked with our courier partners to offer you return addresses in 24 major cities across the world. Please Click Here to see the list of return addresses. Please return your item to the address closest to you.
The item I want is out of stock. What can I do?
Please get in touch with us if the item you need is out of stock. Click Here to get in touch with us. You can also create an account and add items to your wish list to be notified later once an item becomes available. Click Here to create an account.
I have a question that is not listed here
If you have a question that is not listed here, please get in touch with us by Clicking Here.