Delivery & Returns Policies

Thank you for shopping at Emaan Qirat. If you are not entirely satisfied with your purchase, we’re here to help.

Delivery Charges and Duration

Your clothes are inspected by our Quality Control team and dispatched directly from our production house. Our delivery charges and duration are as follows:

Delivery Charges

PURCHASE VALUE
NORMAL DELIVERY
ORDERS UNDER USD 75USD 15
ORDERS ABOVE USD 75FREE

Delivery Duration

DESTINATION & TRANSIT TIMES (WORKING DAYS) 
DESTINATIONWD DESTINATIONWD DESTINATIONWD DESTINATIONWD
ALBANIA7 EL-SALVADOR7 MACAU5 SENEGAL7
ALGERIA4 ESTONIA7 MADAGASCAR6 SEYCHELLES4
AMERI.SAMOA7 ETHIOPIA6 MADEIRA IS8 SINGAPORE2
ANDORA7 FAROE IS7 MALAWI5 SLOVAKIA6
ANGOLA6 FIJI5 MALAYSIA3 SLOVENIA6
ANGUILLA7 FINLAND4 MALDIVES2 SOLOMON IS7
ANTIGUA7 FRANCE4 MALI5 SOMALIA6
ARGENTINA7 FRENCH GUYANA7 MALTA6 SOUTH AFRICA5
ARMENIA7 GABON5 MARTINIQUE7 SPAIN4
ARUBA6 GAMBIA6 MAURITANIA7 SRI LANKA4
AUSTRALIA4 GERMANY4 MAURITIUS5 ST EUSTATIUS7
AUSTRIA4 GHANA6 MEXICO6 ST KITTS7
AZERBAIJAN7 GIBRALTAR5 MOLDOVA6 ST MAARTEN7
AZORES7 GREECE4 MONACO5 ST VINCENT7
BAHAMAS7 GREENLAND7 MONGOLIA6 SUDAN4
BAHRAIN3 GRENEDINES7 MONTSERRAT7 SURINAM7
BANGLADESH3 GUAM7 MOROCCO4 SWAZILAND5
BARBADOS6 GUATEMALA7 MOZAMBIQUE7 SWEDEN4
BARBUDA7 GUERNSEY7 MYANMAR5 SWITZERLAND4
BELGIUM4 GUINEA BISSAU7 NEPAL4 SYRIA4
BELIZE7 GUYANA7 NETHERLANDS4 TAIWAN3
BENIN4 HAITI7 NEVIS7 TAJIKISTAN8
BERMUDA7 HONDURAS7 NEW CALEDONIA7 TANZANIA6
BEYLORUSSIA7 HONG KONG2 NEW ZEALAND5 THAILAND4
BOLIVIA7 HUNGARY5 NICARAGUA7 TOGO7
BONAIRE7 ICELAND4 NIGERIA4 TONGA7
BOSTWANA7 INDIA3 NOR.IRELAND5 TORTOLA7
BRAZIL6 INDONESIA3 NORWAY4 TRANSIKEI7
BRUNEI6 IRAN4 OMAN3 TRINIDAD6
BULGARIA6 IRELAND4 PAKISTAN4 TUNISIA4
BURKINA FASO7 ISRAEL5 PALAU7 TURKEY3
BURUNDI6 ITALY4 PALESTINE5 TURKMENISTAN5
CAMAROON6 IVORY COST6 PANAMA5 TURKS6
CAMBODIA7 JAMAICA6 PAPUA NEW GUINEA7 TUVALU7
CANADA4 * JAPAN4 PARAGUAY5 U.A.E2
CHAD6 JERSEY6 PARIS3 UGANDA5
CHILE6 JORDAN3 PERU5 UKRAIN5
CHINA5 KAZAKHSTAN6 PHILIPPINES4 UK2
COLOMBIA6 KENYA5 PITCAIRNIS7 URUGUAY6
COLOMBO2 KIRIBATI7 POLAND4 US VIRGIN ISL5
CONGO6 KOREA SOUTH4 PORTUGAL4 USA4
COSTA RICA6 KYRGISTAN7 PUERTO RICO6 UZBEKISTAN6
CROATIA5 KUWAIT3 QATAR3 VANUATU7
CURACAO7 LAOS6 REUNION ISL7 VATICAN CITY7
CYPRUS4 LATVIA6 ROMANIA5 VIETNAM4
CZECH5 LEBANON3 RUSSIA5 WALES4
DENMARK4 LESOTHO7 RWANDA6 WEST BANK7
DJIBOUTI6 LIBERIA7 SAMOA7 YEMEN4
DOMINICAN7 LIECHTENSTEIN7 SAN MARINO7 ZAIRE7
DUBAI1 LITHUANIA7 SAUDI ARABIA3 ZIMBABWE5
ECUADOR6 LONDON2 SCOTLAND2   
EGYPT3 LUXEMBOURG4 SEIRRA LEONE7   

Disclaimer

The delivery times specified above are based on normal business conditions and could be affected by unforeseen circumstances.

Note:

  1. All items are shipped using a tracked service which allows you to track the status of your order door to door.
  2. If your country / city is not noted above, we still may be able to deliver. For delivery times, please get in touch with us at: [email protected].

Returns Policy

Thank you for shopping at Emaan Qirat. If you are not entirely satisfied with your purchase, we are always here to help. In order to process any item you return, please ensure that:

  • Notify Customer Services that you wish to return your purchase. Please include the reasons why you are returning and also if you wish to exchange or apply for a refund. Customer Services can be contacted on: [email protected].
  • Please make sure you return your item within 10 calendar days from the date you received it;
  • Your item must be unused, tags attached and in the same condition that you received it;
  • Ensure that your returned items are in the undamaged original Emaan Qirat branded packaging with all tags attached;
  • Include a copy of the receipt or proof of purchase along with your returned item;
  • Customers need to ensure they declare their goods as ‘Returns’. Any fees charged as a result of not declaring as returns will be deducted from the refund amount. No deductions will be made if the items are marked clearly as ‘Return’; and
  • You will be responsible for paying the shipping costs of returning your item.

We always prioritize our customers, so we have partnered with our courier agents to offer you return addresses in 24 major cities across the world. Please return your item to the address closest to you.

CountryReturn NameAddress Line 1Address Line 2Town/ CityCounty/ StateZip / Post CodeTelephone
AustraliaEmaan QiratAIC 110 Denison Street, HillsdaleCMB 13072HillsdaleNew South Wales20360061293132300
CanadaEmaan Qirat5810 Ambler Drive, Unit 14CMB 13072MississaugaOntarioL4W4J50019052380440
ChinaEmaan QiratUnit 1, Building 15, Lane 248 Huqingping Highway Minhang District, ShanghaiCMB 13072ShanghaiShanghai20110500864006318388
EgyptEmaan QiratAramex,outbound,SNS 4,5 KM From Cairo-Suez RoadCMB 13072Cairo--0020233388466
FranceEmaan QiratC/O Aramex, Zone de fret 4, 2 Rue Des Voyelles Roissy CDG Cedex 95703CMB 13072Roissy CDG cedexIle-de-France957030033148167600
GeorgiaEmaan QiratAramex Georgia ,45, Navtlughi str. ,380100CMB 13072Tbilisi-38010000995322776263
GermanyEmaan QiratSovereign AIC, Spreestrasse 4CMB 13072Kelsterbach-65451004940226317458
Hong KongEmaan QiratAramex HK LTD – SNS, 1/F, Mapletree Logistics Hub Tsing Yi, 30 Tsing Yi RoadCMB 13072Tsing Yi SouthKwai Tsing9990770085235567000
IndiaEmaan QiratAramex India Pvt Ltd ,31Q Laxmi industries estate, Andheri westCMB 13072MumbaiMaharashtra40005300912233003300
ItalyEmaan QiratAir Express Rep. AIC Via Milano, 9 Pobbiano di Rodano (MI)CMB 13072RodanoLombardy20090003902926851
JapanEmaan QiratTOKYO SRC UNIT-A5F Katsushima AICCMB 13072Shinagawa-kuTokyo140-0012‎0081364230866
JordanEmaan QiratAramex main building, Alquds street, Almugablain districtCMB 13072Amman--0096265358855
LebanonEmaan QiratMirna Chalouhi Highway, Aramex BldgCMB 13072Ad Dikwanah--009611518600
MalaysiaEmaan QiratAramex, Hedgeford Innovation Park ,12C, Jalan TandangCMB 13072Petaling JayaSelangor460500060377878787
SingaporeEmaan QiratAIC Dept no 2 Changi north street 1, #01-02CMB 13072SingaporeSingapore498828006565430300
South AfricaEmaan QiratAramex No. 1 Quark Crescent, Linbro Business ParkCMB 13072SandtonGauteng20650027114573000
South KoreaEmaan QiratAIC CJ Logistics Jeongsooyutong BLDG 2FL, Arayukro 37, Gochon-eupCMB 13072Gimpo-SiGyeonggi-do10136008227001583
Sri LankaEmaan QiratLevel 12 Parkland BuildingNo 33 Park StreetColombo-002000094117439238
ThailandEmaan Qirat153 Soi Pridi Banomyong 14, Sukhumvit 71 Rd., Phra Khanong Nuea, WatthanaCMB 13072Bangkok-10110006620227070
TurkeyEmaan QiratAramex International Hava Kargo ve Kurye A.S,
Mimar Sinan cad. Serhat sok. No: 35,
34306 Ikitelli
CMB 13072IstanbulMarmara3430600902129991222
United Arab EmiratesEmaan QiratAramex Building ,184 Airport Road, Umm RamoolCMB 13072Dubai-000971600544000
United KingdomEmaan QiratAramex House Old Bath Road ColnbrookCMB 13072SloughBerkshireSL3 0NS00441753210399
United States of AmericaEmaan Qirat182-21 150th AvenueCMB 13072Springfield GardensNew York114130017185538740

Refunds Policy

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). Your refund will be processed within the time frame as set by your card provider.

Also, please note the following:

  • Shipping costs paid during ordering and returning are non-refundable; and
  • Any charges/taxes incurred by the customer when returning items will not be refunded.